Lahore Children's Festival ("LCF", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of parents, guardians, children, and all visitors to our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase tickets, or interact with us.
Information We Collect
We collect information in the following ways:
Personal details such as name, email address, and phone number
Billing and payment information when purchasing tickets (processed via secure third-party providers)
Event registration and booking details
Messages or inquiries submitted through our contact forms or email
Voluntary information provided during surveys, promotions, or competitions
Information About Children
Our events are designed for children; however, we do not knowingly collect personal data directly from children without parental or guardian involvement. Any information related to children is provided by parents or guardians solely for event participation and safety purposes.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, pages visited, and time spent on the site. This information is used for analytics and to improve website performance.
How We Use Your Information
To process ticket purchases and event registrations
To send important updates related to events and schedules
To respond to inquiries and provide customer support
To send promotional communications (you may opt out at any time)
To improve our website, services, and user experience
To comply with legal and regulatory obligations
Photography & Media Use
Photographs and videos may be taken during Lahore Children's Festival events for promotional, marketing, and documentation purposes. We aim to use all media responsibly. If you do not wish for you or your child to appear in any media content, please inform us during the event or contact us afterward.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only with trusted third parties who assist us in operating our website, processing payments, managing events, or when required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we continuously improve our security practices.
Data Retention
We retain personal information only for as long as necessary to fulfill event-related purposes, comply with legal requirements, and maintain business records. Data is securely deleted or anonymized when no longer required.
Cookies
Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly.
Your Rights
Request access to your personal information
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Opt out of marketing communications at any time
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated "Last Updated" date. Continued use of the website indicates acceptance of the revised policy.
